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Terms and Conditions

Effective Date: January 1, 2025

 

Welcome to La Michoacana Bensenville

 By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions.

  • Use of Website

  • You must be at least 18 years old to place an order.

  • You agree to provide accurate and complete information during checkout.

  • All prices are listed in U.S. Dollars and are subject to change without notice.

  • Orders and Payments

  • Orders are subject to acceptance and availability.

Payment is processed securely through our third-party payment processor.

We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, or availability issues.

 

Limitation of Liability

La Michoacana Bensenville is not responsible for delays or failures caused by events beyond our control, including but not limited to weather, technical issues, or third-party delivery services.

Privacy Policy

Effective Date: January 1, 2025

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La Michoacana Bensenville values your privacy and is committed to protecting your personal information.

Information We Collect

Personal details (name, phone number, email, delivery address)

Payment information (processed securely by our payment processor; we do not store card numbers)

  • Order history and website usage data

  • How We Use Information

  • To process and fulfill orders

  • To communicate order updates

  • To improve our services and website experience

  • Information Sharing

We do not sell or rent your personal information. Information may be shared only with: - Payment processors - Delivery partners - Legal authorities if required by law

Delivery Policy

Effective Date: January 1,2025

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 Delivery Areas and Times

Delivery is available within designated service areas only.

Estimated delivery times are provided at checkout and may vary due to demand, traffic, or weather.

Delivery Issues

Please ensure delivery address details are accurate.

If an order is marked delivered but not received, contact us within [1] hours.

We are not responsible for delays caused by incorrect address information.

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Third-Party Delivery

Some orders may be fulfilled using third-party delivery services. Delivery performance is subject to their policies.

Returns, Refunds, and Cancellation Policy

Effective Date: January 1, 2025

 

Order Cancellations

Orders may be canceled within (15) minutes of placement, provided preparation has not begun.

Once food preparation starts, cancellations are not guaranteed.

 

Refunds

Refunds are issued for incorrect, damaged, or missing items when reported within [X] hours of delivery.

Approved refunds are issued to the original payment method within 5–10 business days.

No Returns on Food

Due to the perishable nature of food products, returns are not accepted.

Contact Information

If you have any questions regarding these policies, please contact:

 

LA MICHOACANA BENSENVILLE
Email: info@lamichoacanabensenville.com
Phone: 630-475-8159

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